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You’ll receive a tracking link via email once your order ships.

Orders are picked, packed and released within 1-2 business days. Once shipped, U.S. ground delivery is typically 3-5 business days. International orders generally take 5-10 business days depending on the service selected at checkout.

Yes, to authorized dealers and distributors where permitted. Rates for Canada and all other countries are calculated live at checkout by destination and weight. Duties, import taxes and customs charges are assessed by the destination country and are the receiving dealer's responsibility.

Please contact us within 24 hours to update your address.

Reach out to our support team and we’ll help resolve the issue.

Unopened, factory-sealed product may be returned within 30 days of delivery, with no restocking fee. Opened product is not eligible for standard return; where LUXE elects to accept it, a 50% restocking fee applies. Custom-cut, clearance and final-sale items, anything past 30 days, and installed film are not returnable. See the full LUXE Returns and Refunds Policy for the complete terms.

File a return claim first. An RMA number is required, and returns received without one are refused. Use the LUXE Return Claim Form or email Warranty@luxeprotectionfilms.com with your order or invoice number, proof of purchase and product details. Claims are reviewed within 2 business days, and approved claims receive an RMA number and return address by email.

No. Return shipping is paid by the sender, and LUXE does not issue prepaid return labels for standard returns. Ship insured and with tracking. Original outbound shipping charges are not refunded. Transit damage is the exception: those are carrier claims and usually require no return shipment, as replacement product ships once the documentation is approved.