LUXE Limited Warranty
File a warranty claim
For installers, dealers and vehicle owners. Tell us about the installation, the vehicle and the defect, add four photos, and the LUXE warranty desk takes it from there.
Start your claimRead the warranty termsHave these ready
Claims missing required information can't be approved, so gather these before you start. It takes about five minutes.
Installer details
Shop name, installer contact and the work order or invoice number. Required on every claim.
Vehicle & owner
Year, make, model, the 17-character VIN, and the owner's contact details.
Install date & film
Date of installation, which LUXE film was used, and the roll or lot number if you have it.
Four photos
Full vehicle, two close-ups of the defect, and the receipt or certificate of installation.
Covered
- Loss of adhesion on properly applied film
- Bubbling
- Delamination
- Other manufacturing defects, as determined by LUXE
Before you file
- Contact the installing shop first — they can often resolve it on the spot
- File within 30 days of noticing the defect
- Film must have been installed by an authorized LUXE installer and not removed or reinstalled since
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Claim received
A confirmation is on its way by email, with the installer copied. Keep your claim ID for any follow-up.
The LUXE warranty desk reviews every claim and may ask for more photos or an inspection. Approved claims receive replacement film for the defective portion at no cost.